If you wish to cancel your order, you must do so within 12 hours of placing your order. If your order has already been processed and shipped, it cannot be cancelled.

If you need to cancel a service that you have booked, please do so at least 12 hours in advance. If you cancel less than 12 hours in advance, a cancellation fee may apply
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If you have booked a package or a trip, please refer to the specific terms and conditions for that package or trip. In general, cancellations made more than 10 days in advance will receive a full refund, cancellations made less than 10 days in advance may be subject to a cancellation fee.

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